Showing posts with label communities. Show all posts
Showing posts with label communities. Show all posts

Thursday, February 14, 2013

Professional communities and the pace of time


Acceleration, by Hartmund Rosa, should be compulsory reading in business school, and it was actually recommended to me by the CEO of a client.

Hartmund Rosa defines three causes for acceleration, technological acceleration, social change acceleration and acceleration of the pace of life. These are major trends, and even though they are some times softened by havens or deceleration (relative deceleration), they are trends that corporations need to cope with to compete in an increasingly social market (I am using compete in a positive way, like in compete to provide the best customer experience ...).

Put it in another way, leaders must ensure their company moves faster than any other if they are to survive.

But acceleration is also, and foremost, a dangerous trend. I tend to think of it alongside other trends like the second economy or the third economy. It is already producing some frightening results, and the existing business mindset, without deep changes, will only make things worse.

There is reason to be optimistic though. Michael Fauscette writes in Enterprise Irregulars that community building is the major initiative for 2013, in the social technology field. This is important. Because communities are one of the few spaces where time is deep. In fact, communities can accelerate time around them while providing a slow conversation space, a somehow protected environment, where relationships, genuine caring, subject interest, shared responsibility, mutual trust, provide the virtual equivalent of the ancient British Clubs ... Communities are the new people-centric environments, where people have the possibility to reclaim mastery of time.

Which reminds me of a great insight from my friend Alain Garnier, "social technologies are moving the focus of work from space to time".

What I am more concerned about is how companies will manage to develop the community managers (I prefer host or owner, or the French "animateur") in their existing HR processes. The only answer I have today, I have called it unleadeship.

Monday, July 23, 2012

From social objects to business objects ?


Moving from a document-centered work organization to a relationship-focused one is a long, difficult journey. Adapting some insights about social objects to the business world can help accelerate the pace.

Tuesday, November 29, 2011

Leveraging social technologies for talent management

HR should adopt social technologies to reinvent itself. Only in so doing can it reinvent talent management and build it into a strategic capability

Thursday, April 26, 2007

Return on talent



Lowell Bryan has argued here that companies should concentrate on return on talent (profit per employee) and use return on capital as a sanity check. It is good to see we are getting there !

I think Lowell Bryan is right to concentrate on financials, as they drive decisions in most cases. And I am more than happy to see efforts in the direction of making talent the driver of wealth creation. I am just worried about the implications of concentrating on profit per employee. You will not get a higher profit per employee only by shedding "C-workers" (even if this mechanically does the job). Employees are not just employees, they form the social body of a corporation and as such it is difficult to account for them on an individual basis, without taking into account interactions.

An employee with a low "profit ratio" can be a relationships nexus allowing other coworkers to accelerate their own performance.

We need a new mindset to really approach talent financials, probably the one that goes with the "networked economy".

And we definitely need to think about the relation between talent and the assets they create for a company.